Disclaimer

ByKaren Altizer

This page explains how Disclaimer collects, uses, and protects your personal data when you use https://foxestates.co.uk/ or contact us at grabieljack@gmail.com. We are the data controller under UK GDPR and the Data Protection Act 2018.

What we collect

  • Identity and contact details such as name, email, phone, address
  • Service and property details such as preferences, viewings, offers or instructions
  • Compliance and verification data such as ID checks and anti-money laundering data
  • Transaction and communication records
  • Payment information where needed
  • Technical data such as IP address, device, cookies and analytics

How we use your data and legal bases

  • Provide services and customer support. Legal basis: contract
  • Meet legal duties including identity and anti-money laundering checks. Legal basis: legal obligation
  • Improve our site and services, prevent fraud and keep records. Legal basis: legitimate interests
  • Send updates and marketing when you opt in. You can opt out any time. Legal basis: consent or legitimate interests

Sharing your data

  • Service providers for hosting, email, analytics, CRM and ID verification
  • Professional partners you choose such as conveyancers and surveyors
  • Regulators or law enforcement when required by law
    We do not sell your personal data.

Cookies and tracking
We use cookies and similar tools for core functionality and analytics. You can manage cookies in your browser settings.

Data retention

  • Transaction records up to 6 years
  • Anti-money laundering records 5 years
  • Marketing data until you opt out or after inactivity
    Retention may vary where the law requires longer.

International transfers
If data is transferred outside the UK or EEA, we use approved safeguards such as the UK IDTA or Standard Contractual Clauses.

Security
We apply technical and organisational measures to protect your data, restrict access and train our team.

Your rights
You can request access, correction, deletion, restriction, portability and the right to object including to marketing.

Complaints
You can contact us or the Information Commissioner’s Office at ico.org.uk.

Changes to this policy
We may update this page and will post any changes here.